Price Self Storage Murphy Canyon

Picture of Price Self Storage Murphy Canyon

DiegoBro on 12-21-2017 This is where you want to do business! The team advocates for you to find ways to accomplish your goals. Chris clearly explained the storage terms, stuck to quoted price/date, and gave written confirmation of details. Jose assisted our exploration of moving with "cubes" (where to put them) and reminded us to terminate auto-pay in time for 2-week notice of occupancy termination.

It all ended with with an 18-wheeler move. Yes.... this place is super convenient for drive up frequent in/out access as well as able to host large moving trucks if you need to. This location and team decreased our stress and exceeded our expectations start to finish. You'll find high integrity team here. Relax in good hands. Ted on 12-11-2017 I'd been a previous storage space owner and was trying to consolidate my belongings.

I came back to Price Self Storage because of the service that I had received from them before. Chris Harding the Manager took care of everything in a very professional manner. I'm very happy about being back with a new storage space. Ferdinand on 11-30-2017 He is pro-active, helpful, gives smart choices and information. Beth on 11-29-2017 I was told that I could get a 5x5 unit for about $70.

This was from an advertisement. I called and confirmed this price. Then when I got to the location, I found out that the 5x5 was for a half of a unit - a unit that was only about 3 feet tall. This was not included in the advertisement, nor was I told this when I called. I had three bookcases that I wanted to store, so I needed a full-height unit. It never occurred to me to ask if the unit was only half the height, and there was nothing indicating that I should have needed to ask.

I was in a very difficult spot as I had to get out of my apartment quickly due to safety issues. I thought I had done enough research to find a storage that would work by calling. When I got to the location and found out that the storage unit would not work for me, I was offered another 5x5, and paid for that one (more than what was advertised). Then I was taken to the unit, and found out that it was only 4x4!!! I had no time to go to another location or do any more research.

I ended up having to give away items that were very precious to me because the storage unit was not large enough. I needed a 5x5! I was heartbroken to have to get rid of a bookcase my father had made!! But I was stuck as I could not return to my apartment and it was late in the day. FALSE ADVERTISEMENT!!!! So sad :( Erin on 11-28-2017 Wonderful charming helpful staff that went above and beyond to help me Danielle on 11-09-2017 I had the pleasure of dealing with the manager, Chris as well as Breana and Janay.

Everyone is extremely friendly and helpful. I was in a time crunch and they all worked to make my move as painless as possible. Moving isn't fun so their smiles were much appreciated. I can't thank them enough! Andrea on 10-25-2017 I received courteous & professional help. Dale on 10-19-2017 Everything was great Katie on 09-27-2017 i got to price storage after a long drive from merced, california.

i had reserved what i thought was big enough for my stuff, but it turns out i needed a bigger unit. they were very helpful driving me around and showing me different unit sizes and helping me figure out exactly what size i needed for my belongings. once we found the appropriate size, they honored my online discount i had previously set up with my original reserved unit. they also helped me by telling me how i can change my payment date because the date that was selected would not work for me.

i highly recommend this place. the staff were all helpful and nice. they patiently answered all of my questions and helped make the whole experience smooth and effortless. thank you so much price self storage!! i will definitely recommend this place. Giovanna on 09-21-2017 Very easy process. Curteous and helpful staff. Great experience overall Anonymous Customer on 09-10-2017 Great customer service Anonymous Customer on 09-02-2017 Brittney has really good customer service skills.

She was attentive and helpful. Shaz on 08-31-2017 Great units and service Julio on 08-26-2017 Very nice services Anonymous Customer on 08-21-2017 Thanks to my service rep, she was very efficient and professional. I got in and out quickly with the terms I had agreed to the prior week. Anonymous Customer on 08-13-2017 Everything was a great experience! I just feel that our units (5x10) monthly cost is a little higher than expected.

Dave M on 08-10-2017 GREAT JOB BY STAFF. Carla on 08-02-2017 Easy check in. Everything you need is right on property. Staff is helpful and friendly. Anonymous Customer on 08-02-2017 Good customer service so far. Anonymous Customer on 08-01-2017 Quick and efficient. Pedro on 07-31-2017 Overall is great filling the application online make faster the paperwork in and out Mike F on 07-21-2017 Over all, I'd say between 1 and 5 stars I'd give it 3 1/2 stars only because there was a communication breakdown which kept them from holding my locker for me.

I settled for a larger more expensive one but was charged the same price as the smaller unit and they also gave me the opportunity to take the smaller unit when it became available. Nice to see people helping out when it was needed. Thanks guys. Price is Right On!!! M. Fuller Kurt on 07-16-2017 Easy, efficient, and professional people. Thanks much! Kurt Madden Timmmm on 07-13-2017 Better hours would be a plus RL on 07-06-2017 The opinions I have reflected above are initial ones.

I just rented the storage space so initial opinions may change in the future. Jenna on 07-02-2017 The two women working in the office were very nice and more than helpful. Would highly recommend! Emilie on 06-25-2017 Clean facility, convenient and efficient service. Jason J on 06-25-2017 Thanks Clemmie i on 06-22-2017 Your Customer service was A1 and your staff Britney was awsome Carol o on 06-11-2017 .

Dr J V on 06-09-2017 Difficult to keep up with credit card changes and when we change credit cards. Need to be able to make changes over the phone. Mary R on 06-03-2017 I think it's crappy that the rent keeps going up until the customers can't afford it. Really, replacing your customers requires you to start the price back at the bottom. Maybe raise the rent for long time customers only half as much as the customers who have only been there a short time.

If you already do that, maybe let current renters know the rates won't go up so fast at a certain point. I've had my stuff at Murphy Canyon and then moved it to Santee, then moved it back to Murphy Canyon and now have to move to a smaller unit because I can't afford your high rent. And you already know I'm a customer by my name, there's no reason you need my email for this survey. A unit number is just as good or better.

1A119 Anonymous Customer on 05-24-2017 modern and friendly Paul on 05-17-2017 'Twas very well. Anonymous Customer on 05-15-2017 I was disappointed to find out after the fact that I could have been offered a free moving truck and driver. This information was never mentioned to me prior to showing up to the rental office. Unfortunately I had to rent a truck myself. Also, offered 50% off one month rental via internet deal, but there was a better deal (one month free) if I had gone directly to the storage facility.

SDSU M on 05-08-2017 My son is moving out of his dorm at SDSU and needs storage over the summer. I contacted Price Self Storage, Murphy Canyon, to see if I could attend to the paperwork electronically as I live remote and they were very helpful and happy to help me out. Staff have been friendly and professional and the process has been easy. Prices are reasonable. Liz Faust W on 04-30-2017 I had a very favorable experience while renting my storage space.

Jahnae was personable and efficient and made the whole transaction painless. Thank you! Ms. S on 04-25-2017 I am very appreciative to your company and your service. I was in a situation where a "creepy" man in my apartment complex kept trying to get my uninvited, and unwanted attention. It was living in fear of this guy and needed to move immediately. Your company was close by and was able to provide me with a unit to house my belongings.

Movers moved me in, I purchased a lock, and now have the time to find another place to live. So it has been a tremendous help to use your storage facility. I especially like the professionalism of the people who work there, the cleanliness of the units and the grounds, and the easy asses to go to my unit. Thank you, soooo much. Donna on 04-22-2017 Happy to see an employer who work there & her name is Brittany & she knows sign language because I am deaf awesome job Anonymous Customer on 04-10-2017 Got a great storage for my motorcycle.

Giving me peace of mind that I won't have to worry about theft. Marc on 04-04-2017 Parking area for my 2 boats fit just right & easy to hitch up & go . Jay W on 03-25-2017 Everyone that works there is very friendly and helpful. Brenda on 03-13-2017 Excellent customer service. You have some steller employees at the Murphy Canyon Rd. facility! Cat on 03-12-2017 Simple easy Anonymous Customer on 03-11-2017 Everything was well explained, easy to make arrangements, and all staff were exceptionally helpfull and curteous.

J B Ross on 03-02-2017 Great customer service. Great prices. Clean storage facility. And of course great location. Anonymous Customer on 03-02-2017 Great DJ on 02-14-2017 Service provided by attendant in a friendly, professional and courteous manner. Facility is clean and secure. Roland on 02-10-2017 Please keep up the excellent service. Steve on 02-10-2017 The young lady who assisted me was really great.

Very knowledgeable, prompt and funny. Linda on 02-02-2017 I really appreciate the free truck and driver offer upon moving in. The whole storage unit was clean and spacious. There are cameras and it is gated for security. Staff was knowledgeable and wonderful. Prices are average in San Diego but I did get a free first month rental special. Jannollii on 02-02-2017 The prices are very competitive, really lower than most storage's that aren't as clean as this one and the employees at the front desk are so superior to any of the other facilities I have been involved with in the past 25yrs+.

They are very helpful, friendly but also very professional in their demeanor...they are a big part of the reason I direct people to that particular facility....their customer service is a big part of the entire experience. When you have to deal with the whole hassle of storing your belongings, have such great people makes it a lot more pleasant. Thank you Price Employees....give those guys/girls a raise!!! MCD on 01-25-2017 Friendly, courteous, staff.

. Very helpful and patient Edward & Elizabeth on 12-29-2016 Best price! Friendly employees! Clean facility! Molly on 12-22-2016 Super friendly staff, Clean facilities and very informative! Anonymous Customer on 12-05-2016 Overall a good experience Chris R on 12-03-2016 Ashley was friendly and professional. She took her time to show us several available units and explain the pricing.

The rental agreement process was quick and smooth. She was also able to match their on-line pricing, which was discounted, so we felt we received the best possible price. John Mission V on 11-14-2016 I downsized our unit because it kept they let increasing the coat, I hope this new unit they don't keep raising the price on this unit otherwise I'll have to find a new storage facility. Satisfried c on 11-13-2016 Great team.

Handled everything I needed. Anonymous Customer on 11-03-2016 VERY NICE STORAGE FACILITY. MRW 1 on 11-03-2016 Very helpful staff Cat1366 on 10-22-2016 The representative was very thorough and pleasant...the check in and out was quick. Chambers on 10-21-2016 Just getting started, rented a storage space, and in process of moving our household furniture into the space. Ask me again in a month.

Sashcroft on 10-10-2016 Great customer service though, price was a little high but we are extremely satisfied with the service we recieved. Michael on 10-09-2016 Quick storage placement, quick service, knowledgeable staff, friendly professional staff. Julie W on 10-08-2016 The woman that helped me was kind and honest! Very much appreciated! Miller HVAC & Plumbing, I on 10-03-2016 We dealt with your employees Jose and Crystal.

They were very professional and handled our questions completely. They took their positions very seriously and worked hard to satisfy our storage unit needs. We signed an agreement with your company because we felt comfortable with Jose and Crystal and the storage unit and surrounding complex was very clean and well maintained. We felt we received a very good value for the storage unit we selected.

Thank you. ANNA L on 10-01-2016 Crystal K. was the rep that assisted me in the Aero drive store. She was so Awesome! She provided excellent customer service, warm and friendly. It was a wonderful & pleasant customer experience . Definitely 5 star service from her. She listen to my needs and there were no hidden cost! Business completed that day! She is an asset to your business since she put the customer first! Anonymous Customer on 09-07-2016 One of the BEST experiences,I've EVER had !! Crystal was WAY excellent,even though she works at the sister store in PB, SHE went ABOVE and BEYOND !! And then,Chris was SUPER-fantastic,too.

Keep UP the GOOD work--it's SO rare these days--YOUR level of Excellence !! Thanx AGAIN, Ray :) Kristi on 09-05-2016 Enjoyed your staff, they were great. Anonymous Customer on 09-01-2016 Manager and staff were very helpful Mollie on 08-23-2016 Jose was incredibly helpful, he went above and beyond and even helped me load my Jeep top into the unit! Very thankful for his help. David D on 08-18-2016 Chris Harding was great to work with over the phone and in person.

If you haven't gotten a storage unit before or in a long time I recommend Asking for Chris, he will make your experience a great one. Lolita on 08-15-2016 Jose was very helpful and nice in helping me find a storage unit. He also helped make the leasing process for the storage space quick and easy. I really appreciate having such positive interactions with the customer service people and it made the experience very pleasant.

Thank you very much! Karen on 08-13-2016 They have a super friendly and helpful staff. The storefront is clean and organized well. We appreciate the discount for military families. Our unit is clean and secure. Overall, we are pleased with our choice of Price. Bernd J. R on 07-31-2016 No problems Jose & Sara on 07-26-2016 Very clean facility. Easy to access the site itself and the interior, where the units are organized.

Functioning elevator and access door to unit and visually appealing site. Extremely friendly and accommodating staff. Marilyn A on 07-18-2016 Staff is friendly and helpful. The website and the staff should disclose that you must purchase their key and lock set at the time of rental when giving move-in amount due($15.00) BEFORE you come to their office. It increases the total move in price!!! Ken on 07-08-2016 Outstanding faculty and front desk service.

Contract information completely explained in clear, knowledge order. Scot O on 07-05-2016 Great, knowledgable staff. Helpful, fast and courteous. Anonymous Customer on 07-04-2016 Friendly and professional customer service, great move in promotions. And facility clean! George P on 06-18-2016 Whereas Jose gave very good service I was a little disapointed that costs kept on mounting and then in spite of the money I was giving your company I had to buy a lock without the choice of using my own lock.

And this was at the end of the transaction when the cost was a surprise. I have son coming from Arizona and at least I will be able to advise him based on my experience. Summing up I was given polite and efficient service from Jose. Thankyou Danielle on 05-14-2016 Everytime I need storage, this is my location every single time. Customer service has its ups and downs but from the last 3 years (two years, i did not need their services) the new staff members I have dealt with our awesome.

I also love that everything is electronic now when doing the contract. Ryan on 04-20-2016 Thank you for showing me around. Very nice facility! Willie Thomas on 04-13-2016 I had a very interesting time and price of storage they were very polite very courteous very helpful and I am very pleased to say that now and maybe in the future and whoever I know of any storage I definitely would recommend price self storage Murphy Canyon Allison on 04-01-2016 The staff (and Manager) were friendly and professional and helped answer all questions and concerns I had.

Great facility and I am pleased at the level of security. MICHAEL B on 03-26-2016 CHRIS WAS MY INITIAL PHONE CONTACT FOR MY UNIT RESERVATION AND WAS IN PERSON EXCEPTIONAL IN HER OUTGOINGNESSTO PROVIDE COMPETENT ADVICE AND CHEERFUL ASSISTANCE TO HELP ME BETTER UNDERSTAND PRICE-VALUE COMBINATIONS,EVERYTHING ABOUT CHRIS SPEAKS HER ENJOYMENT AND ENTHUSIAM ABOUT HER JOB...SHE ACTUALLY LIT UP MY OTHERWISE DROLE MORNING AND EXUDES.

POSITIVE ENERGY SHE WALKED ME THROUGH THE PROCESS,TOOK ME TO MY UNIT TO BE SURE ITWAS READY,EVEN ORITATED ME TO WHAT WOULD HAVE BEEN A CONFUSING BUILDING-FLOOR LAYOUT,,SHOWING ME SEVERAL SHORTCUTS TO AND FROM MY UNIT..I FELT I WAS A MOVIE STAR,EXTREMELY PRECIOUS,READY TO SIGN AUTOGRAPHS THERE LIKE I WAS A CELEBRITY...SHE TREATED ME KINDLY THE WHOLE TIME,LITERALLY BY THE HAND FROM START TO FINISH..

TO ENSURE MY EXPERIENCE WAS COMPREHENSIVE AND TRULLY EXCEPTIONAL..I HAVE BEEN AT A FEW 5 STAR HOTELS AND HONESTLY WAS NOT TREATED AS WELL OVER SEVERAL DAYS AND THOUSANDS OF DOLLARSAS I WAS FOR ONE HOUR THERE FOR A 89.95 RENTAL..I WAS VERY VERY POSITIVELY STUNNED BY CHRIS' KINDNESS,COMPETENCY AND ENTHUSIAM ALL ROLLED INTO ONE.SHE IS A TRUE CARING ASSET TO PRICE STORAGE BY GOING ABOVE AND BEYOND WHAT ANY REASONABLE PERSON WOULD EXPECT FOR THE SIMPLE TRANSACTION THAT TOOK PLACE.

.HER LOVE OF HER JOB AND HELPING PEOPLE ...THANKS CHRIS SO MUCH FOR BEING EXCEPTIONAL IN WHAT YOU DO AND WHO YOU ARE..A GREAT PERSON FIRST.. Phillip on 03-22-2016 The customer service agent that I had was excellent. I think her name was Ashley. She answered everything question and was very patient with me. She is valuable to your team. Price Self Storage in general is a great, clean and secure place.

The only think that bothers me is that every couple months there is a price increase. If the price needs to change due to market value, I would rather get an increase every 6 months or 12 months... it seems that they happen every other month and that drives me crazy. They are already on the higher scale (which is fine) but the increases every few months is bothering. Kevin R on 03-22-2016 Amazing customer service, huge facility with tons of options, reasonable price.

Rita on 03-19-2016 The Manager of Price Self Storage/Murphy Canyon, Chris, was willing to make a much better deal than other places I had checked with all the requirements of my situation. As a retired person, it has worked out very well. I doubt it could have been better anywhere else.

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